When you say Yes, what are you saying No to?

Whatever your thoughts are on goal-setting, I’ve found that starting each day with a clearly defined and well-structured achievement process, invaluable. I know there’s a lot of “blah, blah” out there about self-help and positive thinking but this is one daily...

How “happy people sell”!

It’s a well-used phrase “happy people sell”. I use it a lot myself. but finding facts to support the validity of the claim are somewhat of a challenge. Google-it. You’ll find Nev Wilshire from BBC’s The Call Centre. “Tidy darts” from the maverick...