by Matt Sykes | Dec 4, 2017 | Blog
In Sales, is there anything more frustrating than not being called back? OK, maybe being behind a queue of 175 people at passport control at 9 pm on a Friday night just shades it, but people not returning your calls, Jeez! But let’s agree that most people aren’t... by Matt Sykes | Apr 21, 2016 | Blog
I’m intrigued about what makes great sales people great. What is it that Ultra High Performers do and what are the difficult things they’ve mastered that makes selling easy for them? I’ve studied the very best in the sales industry for years, building an... by Matt Sykes | Mar 11, 2016 | Blog
Recently, I’ve been working with the sales team at a National car dealership to help them work on their mind-set and attitude skills. They’re good sales people, they have great products and create an excellent customer experience – I should know, I bought a couple of... by Matt Sykes | Feb 11, 2016 | Blog
I don’t think there’s anyone out there who doesn’t like Sir Richard Branson – maybe the exception being Willie Walsh perhaps. We love an under-dog don’t we, especially if they’re successful, sun-tanned and look great in corduroy – if 007 was a... by Matt Sykes | Feb 5, 2016 | Blog
I have very few guilty pleasures in life but decent coffee, a book and great customer service are three I would mention. You give me a flat white, served by an engaging and appreciative barista and I’ll keep going back for more. In fact it was while I was enjoying a... 